Privacy Policy.
This Privacy Policy describes how Obsidian Real Estate Investments LLC ("Obsidian REI," "we," "us," or "our") collects, uses, and shares information when you visit ObsidianREI.com (the "Site") or submit information to us.
1. Information We Collect
- Information you provide: name, phone number, email address, property address, property condition, situation, timeline, and any message you include when you submit a form, call, text, or email us.
- Automatically collected information: basic technical data such as IP address, browser type, device information, and pages visited, collected through standard server logs.
2. How We Use Your Information
- To respond to your inquiry and evaluate your property;
- To communicate with you about your inquiry by phone, text (SMS), or email, consistent with the consent you provide;
- To prepare and present offers and transaction documents;
- To operate, secure, and improve the Site;
- To comply with legal obligations.
3. Text Message (SMS) Program
If you consent to receive text messages, we may send you messages related to your inquiry and our services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. Consent to receive texts is not a condition of any purchase or sale. Mobile opt-in data and consent are not shared with third parties for their own marketing purposes.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (such as email, hosting, CRM, or transaction-management providers), bound to use it only on our behalf;
- Transaction parties where necessary to complete a real estate transaction you pursue with us (such as title companies, escrow, or attorneys);
- Legal authorities where required by law or to protect our rights.
5. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described above, to comply with legal, tax, and record-keeping obligations, and to resolve disputes.
6. Security
We use commercially reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
The Site is not directed to individuals under 18, and we do not knowingly collect personal information from children.
8. Your Choices & Rights
- You may opt out of text messages by replying STOP and out of emails by using the method provided or contacting us;
- You may request access to, correction of, or deletion of your personal information by contacting us at the address below. Depending on your state of residence, you may have additional rights under applicable law, which we will honor as required.
9. Cookies
The Site currently uses only essential technologies required for basic operation and does not use third-party advertising cookies. If this changes, we will update this Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision.
11. Contact Us
Privacy questions or requests: Obsidian Real Estate Investments LLC — Adam@ObsidianREI.com — (253) 334-5874.
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